Purpose: Forward your incoming calls to Sage to enable Sage AI
Before You Start
You will need:
- Your Sage forwarding number (provided by your Sage onboarding contact)
- Access to your Ooma phone or online account
- About 5 minutes to complete setup
Which Ooma product do you have?
- Ooma Office — Business phone system (most common for agencies)
- Ooma Home Phone — Residential service (requires Premier subscription for call forwarding)
Not sure? Check your account at my.ooma.com or office.ooma.com.
Ooma Office Users
Choose the method that works best for you:
Option A: Set Up from Your Phone (Fastest)
| Step |
Action |
| 1 |
Pick up your Ooma phone |
| 2 |
Dial *72 |
| 3 |
Wait for the voice prompt |
| 4 |
Enter your Sage forwarding number followed by # |
| 5 |
Listen for confirmation that forwarding is enabled |
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📞
Quick Reference Codes:
- *72 — Enable call forwarding (enter number + #)
- *73 — Disable call forwarding completely
- *74 — Toggle forwarding on/off (keeps your saved number)
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Option B: Set Up via Web Portal (Recommended for More Control)
Step 1: Log in